NNRHA - Facilities Page

Newport News Redevelopment & Housing Authority (NNRHA) Facilities/Maintenance Programs:

Facilities maintenance is a continuing daily operational function of the Department. The Facilities Department personnel are multi-disciplined with certifications ranging from Pest Control through HVAC repair. It is the responsibility of this Department to respond to every work task associated with maintaining Authority properties in accordance with standards established for the safety and well being of our residents and employees.

Every task performed by the Facilities Department originates with a Work Order which when completed provides the information necessary to track time and materials. An analysis of the Work Orders accomplished measures the performance of the Facilities Department. Work Orders fall into two main categories: Resident Request (Reactive) or Scheduled (Pro-active). The level of performance is indicated by the percentage of scheduled Work Orders.

Presently 69% of all work of the Facilities Department is scheduled. Approximately 35,000 work orders are processed a year.

Active Preventive Maintenance and Uniform Physical Inspection Standards programs are in place.

A breakdown of the Facilities and properties maintained
by the Authority are as follows:

2189 Apts., 292 Residential, 16 Auxiliary, 2 Offices, 157 acres of Grounds maintenance